Charlie O'Donnell on setting expectations for both investors and entrepreneurs, about what sort of communications will happen and what level of involvement is expected:
For an investor, one of the best ways of getting started on the right foot is explaining to a startup how best to interface with you around communication—and to ask the entrepreneur the same thing in return.
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The last thing any investor wants is to feel like they've let down a company because they didn't know what a company needed from them or did something inadvertent to make them seem disinterested. In the same vein, entrepreneurs really don't want to make an investor feel like they didn't accomplish something they should in terms of milestones because there weren't clear expectations at the start.
